DIARY: Big bank’s Mr Big proves he’s got a big mouth

This week’s Press Watch report contains the slightly-less-than-startling news that Barclays has had the worst press coverage of any financial services company over the last month.

This week’s Press Watch report contains the

slightly-less-than-startling news that Barclays has had the worst press

coverage of any financial services company over the last month.



The report cites ATM charges, branch closures, miserly interest rates,

expensive life assurance cover, internet problems, unimpressive current

accounts and falling mortgage confidence as the issues which have

brought such grief to the bank.



And now chief executive Matthew Barrett has, in a statement to the

Treasury select committee no less, admitted that Barclays’ PR isn’t

quite up to scratch.



’Are we very good at public relations? No,’ he is reported to have

said.



And then, in a comment that may have brought tears to the eyes of those

listening, he continued: ’Do I like the institution being raked over the

coals? The answer is no.’



Probably no more than Barclays’ PR staff like having to defend Barrett’s

whopping pounds 1.3 million pay packet, one imagines.



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