MEDIA: What The Papers Say - No one wants control of the passport farce

One thing that moved faster this week than the queues at Petty France was the buck, as it passed between the Passport Agency, the Home Office and Siemens, which installed the much-maligned new system. Media reporting reached a crescendo with stories of potentially ruined holidays, honeymoons and school trips and the finger of blame was most frequently pointed at the Passport Agency and its management.

One thing that moved faster this week than the queues at Petty

France was the buck, as it passed between the Passport Agency, the Home

Office and Siemens, which installed the much-maligned new system. Media

reporting reached a crescendo with stories of potentially ruined

holidays, honeymoons and school trips and the finger of blame was most

frequently pointed at the Passport Agency and its management.



The Government’s handling of the fiasco was also found wanting, however,

as Mike O’Brien, the minister responsible for immigration, accused

holidaymakers of panicking.



Jack Straw apologised to passport applicants and announced free two-year

extensions to ease the queues, but endured a fierce mauling by Shadow

Home Secretary Ann Widdecombe.



Mohammed al-Fayed’s well-timed offer of refreshments for would-be

travellers completed the Government’s embarrassment. With the backlog

unlikely to be cleared before October, this story could run and run.



Evaluation supplied by Echo Research. Cuttings supplied by Broadcast

Monitoring Company. This article can also be found at

www.echoResearch.com



Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register
Already registered?
Sign in