2. Gatwick Airport trials Twitter as a customer service feedback tool - 26 July
3. Lloyds chooses WPP team to promote life, pensions and investment insurance - 21 July
4. Shine Communications hires former The World's Leading blogger as social media head - 23 July
5. Expected departure of BP chief Tony Hayward will 'help brand's PR', say experts - 26 July
6. David Cameron's chief writer Michael Lea leaves Downing Street for Sky - 20 July.