Opinion

How will Google's right to be forgotten affect comms in era of transparency?

How will Google's right to be forgotten affect comms in era of transparency?

The best communication comes from a comprehensive understanding of your audience. Bad reviews or bad press is an opportunity to deepen that understanding.

Reflecting feelings to solve problems

Reflecting feelings to solve problems

One of the most challenging aspects of PR is dealing with a pesky group of professionals called journalists.

Comms: a multi-purpose treatment for crisis scenarios

Comms: a multi-purpose treatment for crisis scenarios

The Ebola crisis reminds us that accurate, consistent information is crucial.

Fuhrman-Kestler: The case for slacktivism

Fuhrman-Kestler: The case for slacktivism

Slacktivism critics will say Ice Bucket Challenge celebrity videos are the most egregious examples of attention-seeking hidden behind a cause. I disagree completely.

Seven lessons for communicators in the #IceBucketChallenge

Seven lessons for communicators in the #IceBucketChallenge

The #IceBucketChallenge has turned into a social media snowball. It's gaining tremendous traction - more than $15 million in donations to date, according to Time, and 1.2 million videos on Facebook and counting.

Singer: Effective comms strategies rise from DC dysfunction

Singer: Effective comms strategies rise from DC dysfunction

Despite public hostility toward their job performance, an examination of each party's PR tactics offers some valuable lessons.

#C2 Miami: A new way to network

#C2 Miami: A new way to network

What you missed at ColorComm: Women of Color in Communications

Koneschusky: CDC, Emory score high marks for Ebola crisis comms

Koneschusky: CDC, Emory score high marks for Ebola crisis comms

CDC and Emory University officials expertly handled communications around the Ebola crisis. Their command of the media bodes well for the more daunting task at hand - controlling the actual virus.

T-Mobile CEO's Twitter rant demonstrates authenticity

T-Mobile CEO's Twitter rant demonstrates authenticity

Corporate chief executives occasionally lash out in calculated, public campaigns against negative press coverage, activist investors, and regulators. But it's rare to see them confronting their direct competitor.

Woodall: The top 10 content types for today's online newsroom

Woodall: The top 10 content types for today's online newsroom

After utilizing search engines, reporters then focus their attention on two primary destinations: the company website and the online newsroom.

Lasky: Updating social media policies: the letter and spirit of the law

Lasky: Updating social media policies: the letter and spirit of the law

An updated and robust social media and blogging policy can help ensure a firm reaps the rewards of its employees' engagement activity without succumbing to unintended - and unwarranted - risks.

Should PR pros oppose the advice of general counsel during a crisis?

Should PR pros oppose the advice of general counsel during a crisis?

Communicators should not be shy voicing their opinions during a crisis, even if those views contrast with those of the legal department.

Customer feedback like you've never "seen" before

Customer feedback like you've never "seen" before

Yelp is adding video options to its reviews of businesses of all shapes and sizes.

Summer of sports imbues issue as we celebrate the MVPs of comms

Summer of sports imbues issue as we celebrate the MVPs of comms

It is difficult to escape sports in this month's issue of PRWeek, which seems appropriate as memories of the best soccer World Cup slowly begin to fade.

Schulz: Notice the disruption in PR? Time to take a new approach

Schulz: Notice the disruption in PR? Time to take a new approach

To drive our clients and our industry, it is time to acknowledge this disruption and adopt new approaches.

Big Idea: Susan Frech, Social Media Link

Big Idea: Susan Frech, Social Media Link

Susan Frech, CEO, Social Media Link, advises brands to let consumer advocates lead social conversations.

World Cup: An observer's guide to real-time marketing

World Cup: An observer's guide to real-time marketing

This summer's soccer World Cup in Brazil was the perfect proving ground for brands to show off their social marketing chops.

Wong: Content and creativity dominate Cannes buzz

Wong: Content and creativity dominate Cannes buzz

Cannes Lions may be over, but the buzz continues to build as marketers head home and apply what they have learned.

Management by anecdote

Management by anecdote

I've seen some terrific executives in my company derailed by an offhand comment in a conference room.

How can PR pros leverage Facebook's video ads to deliver content?

How can PR pros leverage Facebook's video ads to deliver content?

Giving brands the option to promote video around shareable online conversations allows them to create content and put it in front of their desired audiences.

Pitching and briefing the media from Israel during wartime

Pitching and briefing the media from Israel during wartime

An Israel-based agency executive explains how he and his team keep their focus amid the air-raid sirens and other wartime inconveniences.

Bowen: White lies have dark consequences

Bowen: White lies have dark consequences

Even the white lie, intended to cause no real harm, can damage the credibility of the PR profession, says University of South Carolina's Shannon Bowen.

Is this a terminal crisis for Malaysia Airlines?

Is this a terminal crisis for Malaysia Airlines?

It depends how much trust passengers will continue to have on the brand.

The real legacy of the World Cup in Brazil

The real legacy of the World Cup in Brazil

Why popular misconceptions about Brazil were not realized in the recent World Cup, what its implications are for the country's upcoming presidential elections, and how "Brazil will be just fine."

Feldman: To get to the top of PR, get out of PR

Feldman: To get to the top of PR, get out of PR

Here's a piece of career advice: get out of this business, writes PulsePoint Group's Bob Feldman.

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