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The perfect comms mix

Welcome to the third collection of essays in the Inside Track series

Client View: Will Orr, British Gas - Mix the perfect comms cocktail

Carefully balancing all the elements of a marketing campaign is a complex challenge but will raise the chances of success significantly if the strategy is right.

Gordon Tempest-Hay, Blue Rubicon: It's time to dissolve the agency fiefdoms

The marcoms industry seems designed to prevent integration, to the detriment of the client.

Clare Harbord, Heathrow Airport: Making the case

Consistent and integrated comms is playing a crucial role in restoring public pride in Heathrow.

Stephen Noakes, Halifax: How PR drives the debate

Stimulating debate is at the heart of a campaign to encourage people on to the housing ladder.

Marco Forato, Unum: Integration and education

Unlocking a potentially huge market for income protection demands a 360-degree approach.

Emma Flack, Unilever: A recipe for good health

Unilever's Fit Business scheme used a wide variety of channels to reach its staff.

Michelle Mitchell, Age UK: All the tools in the armoury

An integrated - and lengthy - campaign was the key to ending forced retirement in the UK.

Liz Bales, Industry Trust: How to win hearts and minds on copyright

The UK audiovisual industry is taking an integrated approach to piracy to encourage a change of attitude among its core audience.

Fiona Joyce, Blue Rubicon: Flexible thinking required

The Exchange exists to reinvent ways of working across the marketing mix.

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