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Our digital challenges - Kelly Davies, Confused.com

Kelly Davies - PR manager, Confused.com

Digital PR - November 2009

At the end of the year when digital PR went from niche to mainstream, our writers mull where to go from here.

Digital PR - November 2009: Our digital challenges

Four in-house comms professionals talk to Peter Hay about the triumphs and headaches they have experienced while immersing themselves in the digital world.

Phil Szomszor, Citigate Dewe Rogerson - Skills will decide online battle

The path to success lies in mastering a whole new set of skills to add to the traditional ones.

Chris Quigley, Delib - Empower, or lose power

In the era of democratic consumerism, smart companies listen - and act on what they hear.

Meredith Bradshaw, Fleishman-Hillard - Dare to relinquish control

We must do more to define what digital means for PR - and embrace its challenges head on.

Paul Armstrong, Kindred - Put strategy before tactics

Social media are not the only way to execute strategy. Choose the right tool for the job at hand.

Mark Pack, Mandate - Turn negative into positive

One of the latest big shifts in digital is to embrace customers with strong views, for or against.

Russell Goldsmith, markettiers4DC - Be a leader in branded video

Ofcom regulation of video-on-demand could be an opening for PR to seize ownership of this area.

Will Scougal, Mischief - The new kings of content

With the consumer as king, content has become the court jester, performing on multiple stages.

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