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When trouble brews, marketers ignore social-media at their peril

One of the strangest aspects of the continuing horsemeat crisis has been the silence of some of the Twitter accounts and other social feeds of the retailers who have found themselves at the centre of the widening scandal.

Tesco tackles horsemeat scandal with website showing food suppliers

Tesco is to launch a new "farm and factory" website as part of plans to open up its food supply chain to consumers, in the wake of the ongoing horsemeat scandal.

Flailing Starbucks has fallen to 'age of damage', says Havas global chief

A series of "wrong" decisions surrounding how much tax Starbucks pays in the UK has led the global coffee chain to become the latest brand to suffer in "the age of damage", according to Havas' global chief executive David Jones, and he believes Google and Amazon will be next.

We'll call you: Royal Mail

Mole wants to send our beloved Aunt Molé a seasonal gift. When do we need to get the package in the post to make sure it arrives safely in Mexico by Christmas?

We'll call you: Argos

One of Mole's favourite autumnal pastimes is curling up with a drink and the Argos catalogue to pick an item to buy in-store. Is our ritual about to become obsolete?

We'll Call You: Fortnum & Mason

Some of Mole's best mates are geese, and we love to stuff ourselves - but on a voluntary basis. So we were disturbed at reports of cruelty by Fortnum & Mason's foie gras suppliers.

Debenhams parts company with non-exec Adam Crozier

ITV boss Adam Crozier will step down from his role as non-executive director at Debenhams after six years

Ikea overtakes John Lewis as nation's favourite retailer

Ikea has overtaken John Lewis as the nation's favourite retailer, according to a poll of 6,000 consumers by Verdict Research.

Reebok set to relaunch controversial EasyTone shoes range

Reebok is mounting a European relaunch of its EasyTone sports shoes, backed by fresh research into their toning effects, following previous complaints made to regulators about its advertising claims.

Morrisons in secret pop-up restaurant ready meals trial

Morrisons has secretly opened an unbranded central London pop-up kitchen restaurant this week in an effort to win over consumers and foodies to its new ready meals range.


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