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NEW MEDIA: Douwe Egberts sample

Douwe Egberts is launching its new consumer web site with a promotion offering trips to Amsterdam. The site, by agency Tableau, also allows visitors to register to receive product samples, www.douwe-egberts.co.uk.

TELEMARKETING: Life on the floor - Call centres are booming and staff numbers are up. But what are they like on the inside? Jim Curtis went to Sitel to find out

In a recent survey by the London School of Economics, it was revealed that more people are now employed in UK call centres than in the coal, steel and car assembly industries combined, accounting for 1% of the national workforce.

BAA in search for a shop to take control of media business

The British Airports Authority is poised to announce a formal tender for its media planning and buying business following the joint appointment of HHCL & Partners and Publicis last week to handle its creative account in the UK and Europe respectively.

REVIEW: Marketing and advertising news in the week’s press

Eurotunnel is reviewing its pan-European media buying arrangements as its existing contracts with Carat in the UK and Optimum Media Direction in continental Europe come close to expiry. The account is said to be worth pounds 8 million, with pounds 3 million of that being spent in the UK. - Marketing...

CAMPAIGN DIARY: I’M ONLY A PUNTER BUT ...

I m in shock. I nearly murdered someone on the Underground today and I feel no remorse. I know London Underground has had a difficult time, what with privatisation and fittings for new uniforms, but it is having a laugh now.

CAMPAIGN MEDIA AWARDS 1998: Campaign Gold Award - Best Media Campaign of the Year - Yellow Pages

Media Agency: New PHD

STOP PRESS

UK consumers are more likely to complain about goods and services than ever before, according to NOP research carried out exclusively for Marketing. Nearly three-quarters (71%) of consumers are more likely to complain about poor service and faulty goods than they were a few years ago, according to the...

LT invites pitch

London Transport is inviting agencies to pitch for its below-the-line business, currently handled by Interfocus. The agency was appointed on a three-year contract worth pounds 1m a year in July 1997.

Budget targets leisure markets

Budget Rent A Car, the world s third largest car and van rental company, has appointed Roeland Moens as its most senior marketer as it expands the leisure side of its business.

Eurotunnel pins hopes on retail

Eurotunnel is close to signing a deal with a major retail operator as it searches for a way to minimise revenue losses from the abolition of duty-free shopping next summer.


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