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Forward Thinking Essays 2012: Data, but not as we knew it, Tash Whitmey, EHS 4D

This year companies will need a clear plan to unleash the potential latent in their data - to ensure that it both inspires engaging creative work and enables real-time conversations with customers.

PROMOTIONAL FEATURES: The Road to Recovery Essays

We're on a road to recovery where marketers must keep on spending, writes Miles Templeman, director general of the Institute of Directors

PROMOTIONAL FEATURE: Find and target customers in the social media maze

With the right database tools, brands can use social media to identify consumers' interests, and help tailor and track their campaigns, writes Steve Plimsoll of Acxiom.

PROMOTIONAL FEATURE: Invest in customer engagement and watch your business grow

Customer engagement is not a passing fad but an essential business practice. And customers have come to expect it, writes Targetbase Claydon Heeley's Steve Grout

PROMOTIONAL FEATURE: How mail bounced back to reach brand new heights

While consumers are increasingly turned off by unsolicited email messages, direct mail is still getting results - for offline and online brands, writes OnePost's Graham Cooper

PROMOTIONAL FEATURE: Search or social media - where to focus your budget?

Search is accountable but social media is more engaging. So where should you allocate your budget, asks EHS 4D Digital's Craig Walmsley


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