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SSE's pre-recording pitfalls

SSE's head of corporate affairs discovers the perils of crafty editing

Big changes, big demands

The NHS reforms and wider mix of health stakeholders pose a challenge to those in PR.

Keep the staff in rude health

The NHS changes may put more pressure on firms to support the health of their employees.

Listen local, act local

In the new health service, it's the opinions of GPs and their patients that will count the most.

Defending the indefensible?

Big pharma deserves some good PR - and there are increasing opportunities to create it.

Interflora fails to deliver

If your business is sending flowers, don't muck up Mother's Day and ignore the social media fall-out...

Turning around a PR crisis

A swift response, a heartfelt apology and news updates are key to averting a PR disaster, as BP and other advertisers have found.

Blackberry fails to connect

Key messages are great but point blank refusals of journalists' questions will only guarantee you poor coverage, says Electric Airwaves' managing director Andrew Caesar-Gordon.

Goldman Sachs defies opinion

In a fortnightly series, Electric Airwaves MD Andrew Caesar-Gordon analyses how one corporate message has played out through the media.


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