Corporate Reputation: Charlie O'Rourke, AIMediaComms - Reputation, reputation
03 Oct 2012 | by Charlie O'Rourke, AIMediaComms
The value of a firm can be best gauged by its reputation - if only Team GB were a firm.
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As the banking sector's reputation slides deeper into the mire, other services firms are striving to avoid being tarred with the same brush. Alan Oliver, head of external affairs at Nationwide, talks to Adam Hill.
The value of a firm can be best gauged by its reputation - if only Team GB were a firm.
A firm's corporate reputation needs constant care and attention if it is to flourish.
Open dialogue is the key to building enduring, positive reputations over the long term.
True thought leaders must be brave, committed and prepared to learn from their mistakes.
Strategic success relies on everyone from the boardroom down being onside.
PR and comms professionals should take a lead on shaping business strategy.
In today's diverse comms landscape, firms can interact directly with their chosen audience.
The August 2011 riots were a tough reputation challenge for public bodies and retailers, as shops burned and goods were looted. But saying as little as possible remains the default mode for the PROs involved.
The slogan that launched a thousand tea towels fits today's crisis management pretty well.