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Helen Edwards: the strategic value of ethnography

Attention young marketers. Here is a proposal to put in front of your chief marketing officer, aka the boss. You want a budget, a big one, to undertake some new consumer research. When asked what you wish to learn, your answer is simple: "I don't know."

Helen Edwards: Ideating key drivers... and the pitfalls of marketing jargon

Marketers must ditch the buzzwords and jargon and start to speak in plain English if they want to continue to talk to brands about achieving 'clarity'.

Can marketers 'just be marketers' and still get to the top? The Marketing Society Forum

Brands are encouraging marketers to expand their skill sets if they want to lead in the boardroom.

Helen Edwards: 'Good enough' is fine for government agency roster

It is time for agencies to understand that procurement professionals consider far more than just the lowest price when making purchase decisions.

Marketers have more in common with private-equity firms than they might think

Many marketers fear private-equity backers; however, despite often very different approaches, both parties have the same goal - the strongest possible brand.

Helen Edwards: wisdom of the dead versus the living

It is easy to get swept up in the developing online conversation about marketing theory, but we overlook the contribution of pioneering thinkers at our peril.

Helen Edwards: time for a modern alternative to the mystery shopper

Mystery shoppers are, ostensibly, employed to check that a brand's customer charter is being lived up to, but could the budget for them be better spent elsewhere?

Big data without the human touch means big waste

When Gene Roddenberry was casting round for characters to populate his series 'Star Trek: The Next Generation', he created the android Lieutenant Commander Data.

Brand Barometer: Nike's latest viral campaign reviewed

Social video expert Unruly evaluates the latest Nike viral campaign.

Helen Edwards: The written word is dead, long live the written word

Reports of the death of the written word in marketing have been exaggerated: in fact, wordcraft has never been more important to brand communications.

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