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Helen Edwards on Branding: The toughest audience

Marketers who are adept at engaging with consumers can struggle to communicate with colleagues.

Helen Edwards on Branding: Apple of their eye

Marketers should stop trying to ape Silicon Valley's finest and focus on their own brands' heritage.

Helen Edwards on Branding: The challenge of the dual

Marketers shouldn't fear using multiple messages to communicate a brand's singular attributes.

Editor's Comment: Get top marketers on board

Marketers have long suffered a lack of representation in the boardroom, with all too many listed companies overlooking the role of their brands in building shareholder value.

Helen Edwards on Branding: Ask why before you buy

Those eyeing up a brand acquisition need to answer several vital questions before leaping in with a bid.

Reinventing marketing: We need to rediscover the real meaning of brand trust

Modern marketing has become so sophisticated that it sometimes ignores the biggest factor in nurturing consumer loyalty: trust in the brand is sometimes all you need.

Helen Edwards on Branding: Cooking up a storm

Building brand equity is akin to cake-baking: the right ingredients and method are the key to success.

Helen Edwards on Branding: Brands need the odd ad lib

A focus on scripted service can create staff tensions, to the detriment of the customer experience.

Helen Edwards on Branding: In with the in-crowd

While involving internal stakeholders is often useful, it is crucial to avoid marketing by committee.

Helen Edwards on Branding: Whose brand is it anyway?

Consistency of positioning can be one of the most powerful tools a brand marketer can call upon.


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