Frontline staff are key messengers
03 Oct 2008 | by Luke Blair
It is rare to find yourself at the receiving end of the very public services you are promoting.
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The British have never been particularly good at talking sensibly and rationally about executive pay. The press whip up the baying crowd, and pour petrol on the flames of envy rather than promote reasoned debate on the issues. As a result, while Brits do not mind a footballer earning £1m, they object...
It is rare to find yourself at the receiving end of the very public services you are promoting.