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Retail finance needs to innovate

If a century ago the index of the cost of intermediation (the amount taken by middlemen) in the retail and financial sectors was taken as being 100, by the present day in retail it would have plummeted to one.

M: shows selling up does not always pay off

There are few independent agency bosses who could not be tempted to sell up for the right price.

When trouble brews, marketers ignore social-media at their peril

One of the strangest aspects of the continuing horsemeat crisis has been the silence of some of the Twitter accounts and other social feeds of the retailers who have found themselves at the centre of the widening scandal.

CEOs undervalue the common touch

In their quieter moments chief executives sometimes say the biggest challenge facing any big business these days is in defining the aims of the business in a way that will win the engagement of the staff.

City survivors have learned to diversify

The year may be only a few weeks old, but already there have been a number of articles on the travails of the financial PR industry.

Anthony Hilton: BBA's stance has won it no friends

Since the financial crash four years ago the British Bankers' Association (BBA) has fought every step of the way against all moves to tighten regulation.

Danny Rogers: Bank comms chiefs are under scrutiny too

First it was the MPs fiddling their expenses. Then it was an illegal relationship between tabloid journalists and the police. Now it appears to be corruption throughout our banking sector. The modern British establishment is in disarray, facing a crisis of trust from its citizens.

Anthony Hilton: Hijacked by the Budget agenda

It never fails to surprise me the way sophisticated companies allow politicians to use them for cheap publicity stunts.

Anthony Hilton: Business people need political skills

Someone I know moved recently from being a Spad - a special political adviser to a senior politician - to taking a job in a PR and marketing consultancy. Nothing special in that but he said something that gave pause for thought.

Danny Rogers: Alcohol issues need more than good comms

In Monday's excellent Panorama on BBC1, Tony Blair's former PR man Alastair Campbell looked at what he believes is the 'growing problem' of excessive drinking by Britain's professional classes.


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