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If ever an organisation was well placed to have a view on the future of the high street, it is the Post Office.
Oscar Pistorius' killing of his model girlfriend has provided the global news networks with a real-life 'OJ Two', where tragedy, news and soap opera become indistinguishable in the search for justice under a global media spotlight.
The events of the past few weeks have shocked the British food industry and dented consumer confidence in what has long been one of the safest and highest quality food supply chains in the world.
Times have changed, and a new breed of brands are introducing new ways to communicate with customers, gaining ground on the global mega-corporations that still seem to dominate most industries.
One of Mole's favourite autumnal pastimes is curling up with a drink and the Argos catalogue to pick an item to buy in-store. Is our ritual about to become obsolete?
Brands can have difficulty finding their 'voice' in social media, but when they get it right, the resulting level of consumer engagement and appreciation makes the effort worthwhile.
Mole was horrified by reports that the skincare brand had dropped our favourite songstress because her 'raunchiness' clashed with its brand values. But did it?
In Monday's excellent Panorama on BBC1, Tony Blair's former PR man Alastair Campbell looked at what he believes is the 'growing problem' of excessive drinking by Britain's professional classes.
In order to grow, brands require trust. The world's greatest brands are those trusted by their consumers, their employees and manifold other stakeholders.
As a PR strategy, it hit the rocks in less time than it allegedly took 'Captain Coward' to abandon his stricken cruise liner.
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