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Salary snapshot: Marketing administrators

LONDON - Marketing administrators, whose job title might also be marketing clerk, typically report to the marketing or product manager.

Salary snapshot: marketing officers

LONDON - A marketer in this role is typically 28 years old and reports to the product or marketing manager.

Winners of the Marketing Design Awards 2009

LONDON - A cutting-edge store concept by clothing retailer Timberland has scooped the top prize at the relaunched Marketing Design Awards.

Research claims outdoor advertising's ROI rivals TV

LONDON - Outdoor ad budgets have plummeted in the downturn, but econometric results may give much-needed grounds for optimism.

Lynx 'Get In There' by Bartle Bogle Hegarty

LONDON - How BBH London developed a new planning model for the digital age to engage with teenage boys who like to flirt online.

Business and government rely on call centres when crisis strikes

LONDON - When the heaviest snowfall in 18 years closed Heathrow Airport in February, British Airways was swamped with calls from holidaymakers seeking the latest travel information.

APG Creative Strategy Awards - Axe 'wake-up service' by BBH Singapore

LONDON - How communications helped make Axe part of Japanese guys' morning routine.

Mind the Gap

Brand promises or customer experiences: what influences choice and loyalty? In reality, you need to measure your brand and people's experiences alongside each other to get the real consumer view

Tribal thinking

Consumer questionnaires are too restrictive, leading to vague data that cannot be effectively used by brands. The answer is to look deeper into people's personalities and think of them more as 'tribes'

The value of online research

Conventional market research is outdated and offers poor value for money. As an alternative, savvy marketers are turning to online communities to obtain direct answers and a deeper level of insight

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