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We'll call you: BT

Mole likes to set easy-to-achieve New Year resolutions: first up was a vow to understand TV packages, now that BT has launched its first TV push for YouView

The Year Ahead For...Direct marketing

Martin Nieri explains how a changing DM industry can meet the age-old challenge: turning people on to brands.

Direct Agency of the Year: OgilvyOne

The agency has won the accolade for the third year running, thanks to its multi-award-winning Kern & Sohn campaign among other great work

Boots' Elizabeth Fagan on juggling a change in creative strategy for Christmas

Axing a long-running creative strategy is never an easy call for a marketer to make.

Sales promotion: beyond the zero-sum game of deep price cuts

Price cuts dominate the retail market, but major brand-owners are keen to develop price promotions as a tool to build consumer loyalty and value sales, writes Stuart Derrick.

Field Marketing: Innovation ensures success

Brands seeking to connect with consumers in person need to take a creative, integrated approach, writes Suzy Bashford.

We'll Call You: Microsoft

The launch of the manufacturer's Surface tablet left Mole unable to decide whether we should splash out on an Apple iPad or wait for Microsoft's latest offering.

Make or break time for the market research industry

With so many fresh sources of data on offer, the market research industry faces major threats and must adapt or die, writes Alan Mitchell.

Taming the data deluge

Marketers and consumers struggle with the volume of data the world now generates. David Benady asks how the two sides can jointly control the tide, including the advent of brand 'data stores'.

We'll Call You - EDF Energy

The company faces a £3.5m bill for breaching its marketing licence. Mole wanted to know whether our dear old ma would be among the customers to benefit.

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