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NEW MEDIA: Patent access

The Patent Office has posted the United Kingdom Trade Marks Register on the internet, making it possible for anyone with a web browser to access the register without any extra charge. The new service, www.patent.gov.uk, will be of use to those who need to verify the ownership or status of a trade mark...

NEW MEDIA: Postcode listing

Royal Mail is putting a listing of postcodes and addresses on its site, www.royalmail.co.uk, so that direct marketers can check the accuracy of postcodes. It will be based on the Royal Mail s Postal Address File database, which holds 26 million UK addresses.

NEW MEDIA: Bill to aid online trade

The government is attempting to increase business and consumer confidence in electronic commerce with new legislation.

NEW MEDIA: AOL offers free hours in link-up with deaf group

One of the first joint ventures between an Internet Service Provider and a charity has been signed between America On-line (AOL) and the Royal National Institute for Deaf People (RNID).

AGENDA: Microsoft’s real trial is trust - As Microsoft’s bitter legal battle with the US government drags on, Harriet Marsh reports on the likely knock-on effects for the software giant’s customer standing

In the US, two Bills look like guaranteeing a good Christmas for the country s army of lawyers. But while the first, President Bill Clinton, continues his battle to fend off impeachment, it is the second, Microsoft chairman Bill Gates, who is gaining more media coverage as he finds his company in the...

CAMPAIGN INTERACTIVE: BEHIND THE HYPE/PROCTER & GAMBLE - P&G looks beyond banner ads to boost its web presence. The company is emerging as something of a leader as advertising on the net matures. By Alasdair Reid

Procter s most effective web advertising to date is a campaign for the Scope mouthwash brand. Designed to complement the get kissably close television advertising in the US, the web campaign features a send-a-kiss pop-up box which allows people to send an e-mail kiss to their loved ones.

STOP PRESS

UK consumers are more likely to complain about goods and services than ever before, according to NOP research carried out exclusively for Marketing. Nearly three-quarters (71%) of consumers are more likely to complain about poor service and faulty goods than they were a few years ago, according to the...

NEW MEDIA: EU directive set to unify internet sales in Europe

The EU is to introduce new regulations to allow brand owners to freely sell online within Europe without having to comply with the consumer laws of its 15 members.

STOP PRESS: Eccles takes top comms role at BIB

Julian Eccles is leaving his post as special adviser to the Secretary of State for Culture Media and Sport Chris Smith, to become the first corporate communications director at British Interactive Broadcasting.

Stop Press

Guardian Royal Exchange has appointed Simon Rhodes to the newly created role of UK marketing director for both its insurance brands and those of PPP Healthcare, which the company acquired earlier this year. Rhodes will report to Peter Owen, who has also been promoted to the new role of group executive...

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