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Top 40 Technology Consultancies

Tech agencies have seen higher demand for content creation and are under more pressure to prove value as clients become more mainstream, reports Sara Luker.

How to get 'liked' on Facebook

Giffgaff's Mike Fairman, BBC News Interactive's Tim Weber, the FCO's Jimmy Leach and Experian's James Russell tell PRWeek the essential elements for gaining Facebook 'likes'.

Client view: Big picture, new perspectives

Aviva generated affinity and recognition for its brand using digital and social media as part of its You Are The Big Picture campaign, says global director of brand Luke Mugliston.

Chris Norton, Blue Rubicon: How to build trust online

The value of digital communications tools is in the relationships you create with them.

Matt Tee, Cabinet Office (formerly): Blueprint for the future

The Government is considering how it could more effectively engage with citizens online.

Sophy Tobias, Facebook: A future born from our past

The internet has been rebuilt as a social tool because people want to connect with each other.

Mike Fairman, Giffgaff: Call time on the call centre

Mobile network operator giffgaff 'crowd sourced' its customer service using online tools.

Tim Weber, BBC News Interactive: 'Be on Twitter or be sacked'

Social media are essential tools for journalists and media organisations as digital takes over.

Jimmy Leach, FCO: New terms of engagement

Digital diplomats listen as well as they talk, using social media to engage with audiences.

James Russell, Experian: Time to go digital by default

Social media do not threaten established brands and news channels - they enhance them.


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