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'The future civil service will be faster, smaller and provide more services online.' These were the words of Katherine Kerswell, the director-general of civil service reform at the cabinet office published in the Guardian recently.
Like many others in the public sector, I was very interested to read of the appointment of Westminster Council's Alex Aiken to the civil service's top communications role.
In this week's column, London Communications Agency director Luke Blair looks at findings from research conducted by his agency.
Wednesday's Autumn Statement from the Chancellor points to a protracted period of public spending reductions. This is likely to continue until 2020.
This is the time of year that offices traditionally enter a kind of light trance as major projects are completed, Christmas holiday rotas are signed off and - that undeniable sign that the festival season has really arrived - the date of the company Christmas party is fixed. The wind down has begun.
I spent a whole day last week taking part in some fascinating discussions about the future of the NHS in London and how to communicate the vision and strategy associated with this.
The Germans are now exporting communications measurement. At a conference in London last week the German Public Relations Society (DPRG) and the International Controller Accounting Association (ICV), unveiled their 'Controlling Communications' approach.
The trend to make frontline practitioners the leaders of our institutions is exemplified by a number of current high profile figures.
There has been a lot of discussion and few research papers written about how social media can influence organisation's reputations, but incredibly scant attention has been paid on how social media can predict trends. Until recently.
For as long as I have worked in local government comms, and no doubt for many years before, the sector has been on a mission to make the Great British Public appreciate their local authorities.
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