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Alison Robinson - Balancing the scales of justice

The Legal Ombudsman's comms chief is keen to position the body midway between law firms and the public, finds Loulla-Mae Eleftheriou-Smith.

John Mahony - The reputation evangelist

ReputationInc's founder is still preaching the value of corporate reputation, and others are starting to catch on. Alec Mattinson reports.

Consumer/Finance: Visa's contactless app makes big waves

Visa has been a global sponsor of the Olympic Games for more than 25 years. For the first time it chose to use the Games to drive awareness and usage of a product, focusing on its new mobile and contactless technologies.

Profile: Tim Fallon - Ready to play the long game

Tim Fallon may have moved on from kickabouts with Labour's elite but he is determined to help College Group score globally, reports Alec Mattinson.

Simon Kleine - Leading from the back

The V-P of corporate comms at Western Union is on an evangelical drive to expand the firm's image and appeal, finds Hannah Crown.

Miles Celic - In view of the bigger picture

Prudential's public affairs chief insists the details of legislation should not mask the wider issues facing the financial sector. Matt Cartmell reports.

Financial: Unum urges families to have back-up plan

While recession and the proposed welfare reforms heightened people's sensitivities to their lack of financial protection, income protection (IP) was not on their radars. Blue Rubicon worked alongside Albion and Zenith Optimedia to highlight the financial risks of long-term sick leave and the need for...

Insurance: Ecclesiastical raises alarm on lead theft

The theft of lead from church roofs has increased in recent years. Ecclesiastical, a UK insurer of churches, wanted to invest £500,000 in fitting alarms to the most at-risk churches while encouraging other churches to pay for their own alarms.

Iain Anderson: Lobbying's open book

Described by one member of the public affairs industry as the 'acceptable face of lobbying', Iain Anderson's fiercely ethical approach has never been so important, with sting operations and rogue traders blighting the reputation of the business.

Focus: Executive salaries - The case for executive pay

Several firms have come under fire recently over pay levels for their top staff. Joe Lepper looks at how these firms could better communicate the reasons behind the pay packages.


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