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PR Agency of the Year: The Red Consultancy

A combination of 30 new clients accounting for fees of more than £3m, impressive campaigns and strong sales metrics made 2011 a memorable year for The Red Consultancy, writes David Singleton.

Thomas Cook hits back with publicity campaign

Thomas Cook has hit back at rival TUI by publishing a letter from interim chief executive which claims the travel company is "in safe hands" while the embattled tour operator undertakes a strategic review of the business.

Morrisons in secret pop-up restaurant ready meals trial

Morrisons has secretly opened an unbranded central London pop-up kitchen restaurant this week in an effort to win over consumers and foodies to its new ready meals range.

Redrawing the boundaries: roundtable discussion

Marketing assembled a panel of the PR industry's top practitioners to discuss the state of their sector, what the discipline has to offer and its place in the communications milieu.

Harnessing trend intelligence: Louise Lloyd, Cirkle

By tapping into emerging trends that resonate with consumers, brands can develop even more meaningful relationships with them, stay ahead of the game and, ultimately, influence loyalty.

The 10 golden rules of PR: Hilary Meachham, Focus PR

For brands and PR agencies to work together in the long term, it's essential to abide by a code of respect and dialogue from the off. After all, a successful business partnership is like a good marriage.

Honesty is the best policy: Graham Goodkind, Frank PR

Now more than ever, the public are wise to corporate chicanery and political deceit, so brands would do well to keep their PR advisers close and be nothing but absolutely open with consumers.

Telling a great story together, Miki Haines-Sanger, Golden Goose PR

Some of the most effective campaigns are those where the PR agency has been at the core of integrated activity, coming up with the timely ideas that inspire the public and media alike.

Take me to your leader: Paul Baverstock and John Sarsfield, MHP Communications

In a time of crisis, the communication of believable leadership, emotional integrity and conspicuous competence is essential. It also helps if you have built up a strong reputation in the first place.

Is PR really worth it? Stuart Smith, Ogilvy PR

The importance of earned media such as social networks is rising, corporate PR can no longer ignore consumers, and communities and causes are priceless - so the answer is a qualified 'yes'.

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