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Do you know who your experts are?

Companies need a new approach to finding their elusive experts. Article from McKinsey Quarterly.

Complicated Lives - sophisticated consumers, intricate lifestyles, simple solutions

Complicated Lives identifies and investigates the paradox of progress. Today's generation is richer, healthier, safer and enjoys more freedom than any in the past. Yet, life seems more pressured because it is more complex. The discretion and choice that the modern era offers also requires decisions....

Dimensionalising the equity of bricks and clicks brands

This paper approaches the subject of brand equity measurement in a 'bricks-and-clicks' environment. Paper by George Christodoulides Doctoral researcher and Leslie de Chernatony Professor of Brand Marketing at Birmingham Business School.

Consumer behavior: Building marketing strategy with Ddb Needham data disk

Consumer Behavior, 9/e, by Hawkins, Best, & Coney offers balanced coverage of consumer behavior including the psychological, social, and managerial implications.


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