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2003: The year in review

In politics, showbiz and the City, it's been an eventful year for PR. Joe Lepper looks back

CSR: The live debate

Altruistic policy or just a cover for corporate cock-ups? When PROs were asked for views on corporate social responsibility, they didn't hold back.

CRISIS MANAGEMENT: Ready For Action

As industrial action and tabloid exposes dominate the headlines, how do organisations prepare for the worst before it happens, asks Adam Hill

CORPORATE PUBLICATIONS: Creating content

Maja Pawinska explores how PR practitioners are turning their hand to publishing

Internal Communications: Under Attack

The worst thing you can do when your company is faced with a crisis is let employees find out from the media. Lexie Williamson reports on how best to prepare staff for difficult times

Focus Groups: The new influencers

The face of opinion formers is changing. Rob Gray reports on how PROs should be identifying and targeting the new persuaders

Financial League Tables 2003: Steady at the top

Private equity deals and a healthy European market are instilling some optimism in the financial PR sector, but big-money deals are still few and far between, reports Richard Carpenter

Public Affairs: Reinforcing Aviation Messages

An impending Government White Paper on aviation signifies a new era unfolding for this industry. Joe Lepper reports on the emerging opportunities for lobbying

Broadcast PR: The Right Audience

Radio appears to be booming, but its methods for testing reach are contentious. Jo Bowman asks if the medium is as effective as it claims

Profile: William Ostrom, The Number

William Ostrom shrugs off a bad press to revel in brand-building success

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