Air Miles sorry over call delays
27 Nov 1997 | by WINSTON FLETCHER, chairman, Bozell UK G
Air Miles has had to write apology letters to 2.5 million customers and open a special Web site after its call centre in Crawley was swamped with enquiries.
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Air Miles has had to write apology letters to 2.5 million customers and open a special Web site after its call centre in Crawley was swamped with enquiries.
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