Femfresh and Oreo's lessons in social-media crisis management
11 Jul 2012 | by Gordon MacMillan
The contrasting fortunes of the two brands embroiled in recent social-media controversies provide a textbook example for marketers.
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If 2012 has been about shaping and developing a social-media strategy, then 2013 will be about throwing that out of the window and starting again.
The contrasting fortunes of the two brands embroiled in recent social-media controversies provide a textbook example for marketers.
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The former global chief marketing officer at Unilever, a Cannes festival regular, casts a sceptical eye on last month's celebrity-laden event and its client and agency attendees.
Congratulations to all the winners of Marketing's Agency of the Year 2009. In the supplement that accompanies this issue, you can read why every winner, and the runners-up, were so commended.