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Meet David Wheldon, Vodafone

David Wheldon is global brand director at Vodafone

The Marketing Profile: Jeremy Davies of E.ON

Jeremy Davies, E.ON's director of brand and communications, doesn't worry about what EDF Energy and British Gas are doing; it's Amazon and Tesco he's interested in.

Contact-centre experts respond to the top five customer complaints

LONDON - Contact centres come in for severe criticism, yet they provide a unique opportunity for one-to-one customer communication. We asked a panel of experts to give their responses to the top five customer complaints, and suggest how to avoid causing them in the future.

Brand Manager of the Week

Ben Pratchett, brand manager, CORGI

The Marketing Profile: Russell Braterman of Phones4U

LONDON - Russell Braterman is not losing any sleep over his brand's recent spat with The Scout Association - far from it. As marketing director of mobile retailer Phones4U, he is actually rather pleased that the brand's new ads have been attracting public attention.

The Marketing Profile: Rick Vlemmiks of British Gas

LONDON - After spending much of his career living and working around the world, British Gas marketing director Rick Vlemmiks claims that the challenges of his latest role are worth the sacrifice of a life of international travel.

Recession forces brands and retailers to focus on packaging design

LONDON - Consumers in Sainsbury's, who may already be overloading on the orange of the supermarket's core branding, are now finding themselves swamped in the bright three-tone stripes of its Basics range. It's a clamorous visual reminder, as if one were needed, of the hard times facing the economy.

iPhone effect helps mobile marketing gain momentum

LONDON - Mobile marketing could be described as all talk and no action, but the iPhone is changing the game.

The Work: New Campaigns - The World

TOYOTA SCION - SAMPLES - US CREDITS Project: Samples Client: Kimberley Gardiner, national marketing and communications manager, Scion Brief: Show how the individuality of Scion owners ties them together Creative agency: ATTIK Writers/art directors: Ron Lim, Stan Zienka Media agency: Zenith Media...

The Work: Private view

CREATIVE - Leon Jaume, executive creative director, WCRS


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