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Improved reception

As the strengthening of established radio brands gathers pace and new technologies for listening come on stream, the medium may at last be able to alter marketers' benign neglect of it. By Mark Barber

Who dares wins

In an open letter to marketers, creative agency pd3 reminds the industry that just as the boldest and bravest ideas have set the pace for others to follow in the past, so it is likely to be in the future.

Tomorrow's World

Cautious and resourceful, tomorrow's consumers will be forced to find ways to live without a flood-tide of prosperity - marketers must adapt quickly to meet this unprecedented change in mindset. By J Walker Smith

Consumption assumptions

The term may have fallen out of vogue, but we are all consumers in some form. This fact, coupled with the crucial importance of social media, means brands must develop their conversational skills. By Richard Millar

Forward Thinking: the industry's top thinkers on what's next in marketing

What's the future of customer engagement? How should marketers approach radio as an advertising medium and how can brands establish a credible conversation with customers? These are some of the questions we posed to industry experts at the start of 2011.

Dial B for bespoke

Too many brands are still outsourcing call centre services without making sure that the level of service such providers offer matches the brand's objectives with customers' expectations, writes CPM UK's Karen Jackson

Are you dancing?

By applying their creative business ideas and the principles of choreography to a fully integrated communications strategy, brands can connect with consumers in a more relevant and effective way. By Anthony Edwards.

PROMOTIONAL FEATURE: Being personal on a massive scale

In the third marketer interview brought to Marketing by Yahoo!, IAB chief executive Guy Phillipson talks to American Express's Tara Looney

PROMOTIONAL FEATURE: Being personal on a massive scale

In the third marketer interview brought to Marketing by Yahoo!, IAB chief executive Guy Phillipson talks to American Express's Tara Looney


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