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Porter Novelli nets BA in N. America

28 Feb 2007 | by Erica Iacono

NEW YORK: British Airways has selected Porter Novelli as its first agency of record for North America, following an eight-month search.

WestLB lures Bassett for top London post

28 Feb 2007 | by David Quainton

German investment bank WestLB has brought in Richard Bassett - an ex-Smithfield and Brunswick executive - as its head of corporate comms in London.

OPINION: British banks need to get personal

28 Feb 2007 | by Anthony Hilton

I was once based in New York City, where I exper­ienced the appall­ing treatment of cus­tomers that passed for ‘ser­vice' from Manhattan's banks. When I returned to London I vowed never to be nasty about British banks again.

Musgrave leaves Smithfield post

28 Feb 2007

LONDON: Smithfield director Sara Musgrave has joined the resurgent College Hill - taking some of her 15 clients with her.

Kroll swaps rival-owned FD with twin WPP team

28 Feb 2007 | by David Quainton

Risk consultancy Kroll has handed a combined corporate and financial account to two WPP agencies.

CORPORATE HOSPITALITY: The battle of the stadiums

28 Feb 2007 | by Simon Ellery

With Wembley nearly finished, Simon Ellery asks how the big sports venues are catering for corporate clients.

Bradford & Bingley eyes niche mortgage market

28 Feb 2007 | by Joanna Bowery

Bradford & Bingley is relaunching as a mortgage specialist for the self-employed, first-time buyers and the buy-to-let sector.

Direct brief: RIAS appoints Watson Phillips Norman to account

28 Feb 2007

RIAS, an over-50s specialist insurer, has appointed Watson Phillips Norman to its £4m direct-response account. The agency won the work following a four-way pitch handled by the AAR. It will develop strategy for all customer acquisition, customer communications and brand development work.

News Analysis: Bank charge backlash intensifies

28 Feb 2007

Media indignation has led consumers to become more active in resisting 'unlawful' charges, writes Joanna Bowery.

Postcomm tells Royal Mail cut costs not universal service

27 Feb 2007 | by Daniel Farey-Jones

LONDON - Postcomm has launched a withering attack on Royal Mail following the postal operator's call for its business services to be freed from its obligation to provide a 'one price goes anywhere' universal service.

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