Evaluation: How PR could learn to improve its aim
19 Aug 2005
Direct marketing sets the gold standard for measurement of return on investment. So can PROs apply...targeting techniques seems to be measurement. While with DM, clients expect, and get, a clear measure ... to traditional measurements, such as column inches and media coverage, frustrates many in the industry, including Waddington. 'There is a fixation on measuring clippings; what we should measure is end results, such as sales ...


