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Social Brands: How to be social

if necessary Be vigilant Be nice to those you interact with CRISIS MANAGEMENT ...

Crisis Management: Does the crisis ever end?

After a series of crises for Royal Mail, Mark Johnson asks three crisis experts how the company...director of crisis and issues management, Edelman 'The Royal Mail situation is not one that can be cured ...

CRISIS MANAGEMENT: Ready For Action

throughout 2003, and while each organisation handled its crisis in its own way, it has raised the question of whether a full crisis management plan can feasibly be put in place prior to an incident occurring. To some ... . It also poses the question about who is best suited to respond to a crisis - the communications industry ...

Analysis: Strike threat includes PR damage

of allies around you prior to an industrial crisis, that tends to bode positively.' BA chief executive Rod ... communications doesn't permeate down to operational levels. (The BA crisis) shows the importance ...

Minister warns companies of 'skin deep' social responsibility

of communication of strategy and crisis management, even though 22 per cent say corporate communicators should take ...

ANALYSIS: The end of the generalist freelance?

for freelances with specialisms, particularly in public sector, healthcare, internal comms and crisis ...

INTERNATIONAL: Pinkstone lands Chelgate post

). Pinkstone advised government on crisis management and was spokesman to the international media during Chris ...

FOCUS: CRISIS MANAGEMENT - The heat is on. Mary Cowlett follows the timeline of a crisis from

damaging, it's just that the internet offers a new form of crisis incubation,' says Jonathan Hemus, Countrywide Porter Novelli director of crisis management. 'It means that the cycle of events has speeded up ... this year, this had the potential to be a huge crisis. However, Lewis and the Fiserv team in the UK ...

INTERNATIONAL: BORDER LINES - Kreab signs up former PM

STOCKHOLM: Leading Nordic strategic communication and crisis PR consultancy, Kreab, has appointed former Swedish Prime Minister (1991-1994) Carl Bildt and former Swedish State Secretary, Ministry of Finance, Stan Westerberg as directors of the holding company. In London, the agency has hired Beatrice ...

DIARY: Robinson rides on the crest of 100.7 Heart FM wave

As if the PR recruitment crisis wasn t bad enough, with new media stealing all the top bods ... now the broadcast industry is getting in on the act. Bran Robinson is happy in her role as a press officer at Chrysalis Radio. But when one of the presenters at 100.7 Heart FM took a week s holiday ...

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