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Rebecca Reilly, Open Road: All stakeholders are equal

, Facebook and blogs combined. Most companies make an effort to demonstrate transparency through ...

James Russell, Experian: Time to go digital by default

and reach out directly to influential online communities. Research director Robin Goad's blog about ... . Latest trends are released only on the blog, getting great traction across the media without the graft ...

Jimmy Leach, FCO: New terms of engagement

USP is access - to the policy-making process and to the decision-makers in diplomacy. Blogging is one such entry point. We've had ministers, ambassadors and campaigners blogging everywhere from London ... the Olympic effort or a blog post showing the rebuilding of Afghanistan - different audiences, different ...

Scott Brownlee, Toyota: How to weather the storm

-savvy motoring journalists and bloggers. We also had a small-scale Toyota blog, which until that point ... black picture eventually - but we could track public sentiment across blogs and forums and use ...

Geraldine Proudler, Olswang: Don't dither in a digital crisis

of the blogs and discussion forums that have picked up the story. The key in these situations is to ensure ...

Client view: Big picture, new perspectives

, as the campaign unfolded, we kept our followers engaged through Facebook and Twitter conversations and daily blogs ...

Catherine May, Centrica: We need reasons to believe

and blogged. It is also critical not to lose sight of internal stakeholders. Every employee ...

 

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