BAA praised for proactive comms over snow despite press criticism
06 Feb 2012 | by Sara Luker
this was appreciated. They've made better use of Twitter feeds and this is not just a legacy of last winter ...
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Hit or Miss? Passengers bound for Paris Fashion Week suffer Eurostar delays
08 Mar 2012
Fashion disaster Passengers bound for Paris Fashion Week took to Twitter to vent their anger over...by way of the Eurostar Twitter account and Facebook site, striking the right tone and providing answers ...
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