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Airlines and mobile brands fare badly in Kaizo Advocacy Index

15 Oct 2010 | by Peter Hay

Despite having the best reputation of the airlines audited, Virgin Atlantic's reputation score slipped for a third consecutive Kaizo survey owing to online customer service issues. Ryanair had the lowest online reputation score of all airlines monitored, fuelled by negative online campaigns and press ...

FD and Finsbury fight for easyJet financial and corporate brief

18 Aug 2010 | by Alec Mattinson

cut-price airline Ryanair appointed Edelman to handle its UK and Ireland PR after a competitive tender ...

Ryanair appoints Edelman for UK and Ireland PR support

29 Jul 2010 | by Matt Cartmell

Ryanair has appointed Edelman to handle its UK and Ireland PR after a competitive tender....Edelman's Dublin office will take over Ryanair s communications from Murray Consultants from 1 August 2010. Over 30 agencies pitched to represent the cut-price airline, which included Eulogy and O ... on partnering in the development of Ryanair s story, as it continues to deliver lower airfares, increased routes ...

Ryanair pitches take place but many decline £6,300 per month fees

23 Jul 2010 | by Matt Cartmell

Pitches for Ryanair's PR account began on Thursday, with Eulogy, O'Herlihy Communications..., blaming a disagreement over fees. On Wednesday, Ryanair reported a 24 per cent fall in first ...

Airlines trawl for PR agencies

16 Jul 2010 | by Matt Cartmell

Qantas and Ryanair are both seeking PR agencies as the airline industry finally hits pre.... Meanwhile, Ryanair has launched a search for a corporate comms agency after splitting with its long ... successes. Ryanair head of communications Stephen McNamara confirmed: 'There were disagreements over a ... it from bidding for the Irish carrier again. Ryanair has also announced proposals to install 'vertical ...

Airline firms Qantas and Ryanair trawl for fresh PR support

14 Jul 2010 | by Matt Cartmell

Qantas and Ryanair are both seeking PR agencies as the airline industry finally hits pre.... Meanwhile, Ryanair has launched a search for a corp orate comms agency after splitting with its long ... successes. Ryanair head of communications Stephen McNamara confirmed: There were dis agreements over a ... it from bidding for the Irish carrier again. Ryanair has also ann ounced proposals to install vertical ...

Ryanair in search for agency after split with Murray Consultants

07 Jul 2010 | by Matt Cartmell

Controversial airline Ryanair has launched a search for a corporate comms agency after splitting...that was as much fun as Ryanair. We ve got a business to run and it has to be sustainable. In fairness, Ryanair accepted our position and the parting is entirely amicable.' Ryanair head of communications Stephen ...

Friday Drop: Good week for Shadow Secretary for Business Kenneth Clarke

23 Apr 2010 | by Caroline Randle, Waggener Edstrom

't underestimate experience Spokespeople shouldn't be afraid to be themselves Bad week for Ryanair CEO ... to the volcanic ash disruptions. Earlier this week, the generally media-savvy O'Leary said that Ryanair would ... , "Ryanair's boss won't pay compo" ran the front page of the Daily Mirror, forced a change of mind ...

Hit or Miss?: Ryanair boss O'Leary ups the stakes in easyJet spat

18 Feb 2010

Low blow: The low-cost airline market descended into the school playground this week when Ryanair...Newspaper ads accused easyJet boss Stelios Haji-Ioannou of lying about his airline's punctuality - complete with a picture of him as Pinocchio. Stelios is now suing Ryanair boss Michael O'Leary for libel. O ... actions impact on the Ryanair brand, is at risk of being the bigger loser. MISS. ...

EasyJet takes web action

13 Nov 2009 | by Arun Sudhaman

with rival Ryanair, whose online reputation plummeted after it lambasted 'lunatic bloggers' (PRWeek, 20 ...

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