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Anthony Hilton: Why the customer is not always right

Generally, the more familiar people are with a business the better they like it. Now MORI has come up with a new twist. Some of the City's bright new hedge fund investors have decided there is a link between customer satisfaction and subsequent share price movements. To test this, MORI has ...

Public Sector: PR Store helps West Lothian find local volunteers

West Lothian Association of Community Councils (WLACC) is appealing to residents to join its group...their views on public services.' Community councils were set up in Scotland in the mid-1970s as part of a ...

Salary Survey: Industry on the rise

is already predominant in the public sector, says Derbyshire County Council head of press and PR Jenny Tozer ...

Market Research: Pick of the polls

survey stories around the percentage of City workers looking to quit their jobs, the 'quarter-life crisis ...

 

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