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Lessons from The GREAT Campaign

to deliver the best services for their taxpayers. It rarely seems to be the case. And yet it is possible ...

John Shewell: Focus Beyond Reputation

Local public services are changing fundamentally in a way which could transform their delivery...is to connect with citizens by engaging and involving them in the design and delivery of key public services. This opportunity could be a game changer for local public service communications. It s about creating and nurturing ... matters and how local public services are communicated can make all the difference. We need to connect ...

Anthony Hilton: Tesco loses out in likeability stakes

business in the US and the slow progress of its financial services business in this country. But all ...

Danny Rogers: An intriguing future awaits Bell Pottinger

marketing and full-service PR. And one wouldn't bet against Bell making a success of his soon ...

Post-poll lessons to be learnt for public sector PRs

marketing director at Bristol City Council, and also chair of the CIPR Local Public Services Group. He ...

Alex Aiken: Memo to the new leader - the communication challenges we face

. After every election the new political leaderships demand change, in policy, from services.... It makes both sides think about how services should be delivered and how communications should be framed ...

John Shewell: Why good communication can be disruptive

The story was about how a group of activists claimed to have used denial of service attacks to shut ... strengthen a reputation. Local public services should be at the vanguard of this form of communications. It is our remit to provide important public services that matter most to residents. By bringing together ...

Danny Rogers: Portland purchase signals industry upswing

success following its purchase of Financial Dynamics seven years ago. Portland will also improve ... on the over-servicing of clients and - as Portland has done so well - continuing to hire the best talent, both ...

Peter Holt: The perils of when PR meets politics

director at Bristol City Council, and is the newly-installed chaired of the CIPR Local Public Services ...

Alex Aiken: Local health service comms has been 'dreadful'

and will shape the future of public service communications for years to come....service communications has been dreadful. One now- defunct PCT spent 1m researching public health issues ... they will set a new agenda for local public service communication. And for some PR's there is a more personal ...

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