Search results for "customer service"

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Barclays splits marketing role in two

19 Dec 2007 | by Daniel Farey-Jones

operating officer. French, who was formerly head of group customer service, will take responsibility for ...

Brands: Brands we love ..

19 Dec 2007

that want to be loved need to get their product, customer service, values and communications right. But ...

EuroDirect partners with MapInfo for consumer classification

13 Dec 2007 | by Nikki Sandison

selection, target marketing, cross-selling and improving customer service. The combined offering is ...

Agency of the Year 2007: Sponsorship Agency of the Year - Best of the rest

12 Dec 2007

double-digit growth year on year. This is just one example of how Fast Track delivers top-class customer ...

Agency of the Year 2007: Contact Centre Agency of the Year - The Listening Company

12 Dec 2007

much media comment on poor customer service this year, more clients are taking heed, and the best ...

Agency of the Year 2007: Contact Centre Agency of the Year - Best of the rest

12 Dec 2007

,' says Clare Lindsey, head of contact centres and customer service at Virgin Media. The agency is ...

Brand advocacy: Bridging the gap

12 Dec 2007

the complexity in the market with a simple offering and exemplary customer service. Conversely, HSBC ...

Measuring a brand's image against consumer experience

11 Dec 2007 | by Jane Simms

offering and exemplary customer service. Conversely, HSBC, which slipped down the rankings from 68 in 2005 ...

Insiders' Guide - Telegraph Media Group advertising sales team

27 Nov 2007 | by Media Week

Who does what? We have a new hub structure that enables us to deliver fantastic customer service ...

North Tyneside revamps comms unit

23 Nov 2007

rearranging its services into four regions, each with its own strategic director and customer service centre ...

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