Search results for "customer service"

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The Post Office can fortify the high street

07 Mar 2013 | by Mark Davies

transformed, with improved customer service and extended opening hours. And we are growing rapidly as a ...

Think BR: The top 10 online brand protection strategies for 2013

17 Jan 2013 | by MarkMonitor

of brand infringement on online marketing, channel management, customer service and product quality ...

Think BR: Building reputational capital

17 Dec 2012 | by Nathalie Nahai

customer service. In contrast, regular visitors whose visits were less short-lived, were more likely to ...

Think BR: Is Britannia cool again?

12 Dec 2012 | by Deborah McCrudden

Gardner is the customer service spokesperson who receives a letter of complaint from a French exchange ...

Think BR: Brand salvation is in curation

11 Dec 2012 | by Christian Purser

to marketing. An approach where customer service is not just an adjunct to marketing but has to be a ...

Think BR: Go East - the opportunity for luxury brands in China

05 Dec 2012 | by Debbie Bond

customer service are critical and can represent a key point of difference from competitors. When setting ...

Think BR: The data exchange

05 Dec 2012 | by Sam Zindel

market leader for customer service, Ocado studies its customers baskets in order to provide a better ...

Think BR: When acronyms get in the way of valuable relationships

23 Nov 2012 | by Oliver Spalding

is able to provide fast, consistent customer service across the web, Facebook and mobile channels, 24 ...

Helen Edwards: Momentum is magic

07 Nov 2012 | by Helen Edwards

with targeting, innovation, customer service and the endless quest for advantage, deadlines seem to ...

Think BR: The top 10 online brand protection strategies

16 Oct 2012 | by Charlie Abrahams

the entire business - from siphoned revenues and diminished marketing ROI to increased customer ...

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