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Think BR: When the Chinese talk about air... what does that mean?

and products coming from the west. They look to realise the ambition for travel for personal ...

Think BR: A shopper's paradise

Welcome to the digital age. Access to the wealth of information from social networks, peer reviews and search engines means people can find the cheapest prices from suppliers, large and small, anywhere in the world, in seconds. Digital news has undercut traditional newspapers, Expedia obsoletes travel agents ...

Helen Edwards on Branding: Virgin modesty

travel to the paying public with the announcement of Virgin Galactic. The public is still waiting ...

Think BR: Customer loyalty in 2011

on what works (and what doesn t). Each sector is different, of course. In travel, restaurants ...

Polly Rance: The countdown is on for London 2012

they operate. Residents may have to travel, work and shop differently. Councils, health services, and police ...

Think BR: Show mothers (and fathers) you care...

the workings of travel systems they may have researched online and have knowledgeable staff to assist ...

Can discounting serve to win back consumer trust after a crisis? The Marketing Society Forum

Australian airline Qantas has offered free travel to the tens of thousands of passengers affected

George Eustice: EU faces ultimate comms nightmare

can spook the markets. Cameron has adopted a stance that underlines the direction of travel he wants ...

Danny Rogers: Nations wake up to power of tourism

Dozens of nations have spent millions of pounds at World Travel Market this week - the huge...to travel. The battle to lure these lucrative visitors can only grow in intensity. Fortunately this trend ...

On The Campaign Couch...with JB

. What kind of agency are you, I wonder? Q: A marketing director writes: I'm about to travel ... ", is invaluable on such occasions. Do you think it's permissible to charge his travel costs to the company given ...

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