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Ofcom opens investigation into Post Office phone service

19 Dec 2006 | by by Jennifer Whitehead

. It was the Post Office's first foray into telecoms since BT was created in 1981. The investigation comes as Ofcom takes a wider look at mis-selling in the fixed-line telecoms market. Complaints can be made ...

Conduit owner Pendragon to relaunch as Sigma

08 Dec 2006 | by by Staff

, telecoms, publishing and utilities. The rest of the management board are yet to be named. Sigma has ...

B2e's home mover product gains UK-wide coverage

07 Dec 2006 | by by Joe Lepper

. It is also being aimed at utility and telecom firms as well as other financial services companies, particular ...

Silent call 'culprit' invests to comply with Ofcom rules

14 Nov 2006 | by by Daniel Farey-Jones

LONDON - Bracken Bay Kitchens, one of the companies accused by telecoms regulator Ofcom of breaking...period between April and July. The other three are Carphone Warehouse, Toucan Telecom and Space Kitchens ...

Ofcom investigates Carphone and Toucan over silent calls

07 Nov 2006 | by by Daniel Farey-Jones

Warehouse and Toucan Telecom, to respond to evidence it has gathered that they have broken its rules

Acxiom to launch lifestyle indicator software packages

26 Oct 2006 | by by Alex Donohue

that the packs have uses across all industries including the telecoms, financial services, and grocery and FMCG sectors. The company said the package would help the telecoms industry, for instance, identify areas ...

BT to push next generation telecoms through Carlson

17 Oct 2006 | by by Alex Donohue

LONDON - BT is to lead a multimillion-pound cross industry public information and direct marketing campaign, to promote the UK's next generation telecommunication networks through Carlson Marketing.

ICO warns Carphone and Toucan to stop TPS calls

16 Oct 2006 | by by Daniel Farey-Jones

Preference Service by issuing formal warnings to companies including Carphone Warehouse and Toucan Telecom...Preference Service mailing list. We are working closely with the ICO with their enquiries." Toucan Telecom ...

Listening Company makes senior appointment to sales division

02 Oct 2006 | by by Staff

Wetton joins from telemarketing agency Pell Bales where he was new business development director. Prior to that he worked at Sitel and Telecom Express, as well as a previous stint at The Listening Company. Between 2000 and 2003, Wetton was a new business executive at The Listening Company. In his ...

Salaries and staff attrition on rise in call centre industry

29 Sep 2006 | by by Daniel Farey-Jones

-- the finance, outsourcing and telecoms sectors -- have "throttled back their over-dial rates considerably ...

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