Marketing round table: outsourced contact centre bosses expect to pick up business during downturn
24 Nov 2008 | by Richard Abbott
to keep up to date with the technology.' Mohammed adds: 'It's not about outsourcing, it's about best ...
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Speaking to the consumer's heart, not head
24 Nov 2008 | by Dan Hill
campaigns that rely on digital techno-logy forget the simple truth; that even the most jaded heart still ...
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