Business and government rely on call centres when crisis strikes
25 Aug 2009 | by Rob McLuhan
activity, thanks to their extensive workspaces, which can house extra staff if needed, suitable technology ...
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Contact-centre experts respond to the top five customer complaints
25 Aug 2009 | by Richard Abbott
agents and choose the right technology, such as Queue Buster, which allows you to ring people back at ...
2014: a media odyssey
25 Aug 2009 | by Suzy Bashford
? - experts agree on a couple of points. One, media will continue to rapidly converge and two, technology ...
Stefi Rucci, Say Communications: New horizons for pharma
21 Aug 2009 | by Stefi Rucci, Say Communications
technology are pulling clinicians in different directions. Perhaps, in the era of NICE and world class ...
Campaigns: Technology - Web asks what type of cloud are you?
21 Aug 2009
Campaign: Cloud Clinic Client: Rackspace PR team: Rocket PR Timescale: January-February 2009 Budget: £3,400 Web hosting company Rackspace wanted to demystify cloud computing - the delivery of applications over the internet - and launch the Cloud Clinic, its guide to cloud computing. Objectives...
Healthcare: The Week in Healthcare
21 Aug 2009
ERT, the Philadelphia-based technology provider for clinical trials, has hired its first PR agency ...
The more things change ..
21 Aug 2009
kept bouncing back. And that became radar. When something is first invented, it's just technology ...
APG Creative Strategy Awards - Xbox 'Halo 3 - believe' by McCann Erickson
18 Aug 2009
consumer technology journalists across EMEA generated over 400 million individual impressions in the region ...
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