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Royal Mail unveils direct marketing facility MarketReach

09 Jul 2012 | by Alex Brownsell

integrate "real elements" into increasingly digitally-led campaigns In partnership with technology ...

TBG Digital, AKQA and Adam & Eve lead Revolution Awards 2012 nominations

02 Feb 2012 | by Staff

Technology Telecoms Chemistry Communications Group t/a Publicis Chemistry, swapables CHI ...

BT rolls out messaging tool to increase sales conversions

27 Sep 2011 | by Matthew Chapman

The technology has effectively plugged gaps in the BT customer journey, which was stalling despite ...

Ofcom changes rules on silent calls

07 Oct 2010 | by Daniel Farey-Jones

detection technology that is designed to detect answer machines and thus save outbound call handlers from ...

Ofcom proposes 24-hour limit on silent calls to answerphones

03 Jun 2010 | by Ben Bold

these repeat calls are caused by imperfect answer machine detection (AMD) technology, which is designed ...

Brands lose trust from phishing email attacks

29 Nov 2007 | by Jacquie Bowser

bank. Neil Cook, UK technology chief at Cloudmark, said: What is interesting to note from these ...

Call centre staff retention levels still falling

02 Nov 2007 | by Alex Donohue

same period. The review studied performance and technology levels across 211 UK sites. The report s ...

Banks condemned as internet becomes 'lawless Wild West'

10 Aug 2007 | by Alex Donohue

The report, which was issued by the House of Lords Science and Technology Committee, said ...

The Listening Company hires IT expert for integration

23 Jul 2007 | by Ben Bold

. He has 20 years experience in the IT and technology sectors. At The Listening Company, Wickes has ...

Mardev launches improved B2B marketing tool

14 Mar 2007 | by Ben Bold

the DMA s Telemarketing Council; Robert Bond, a specialist in intellectual property and technology law ...

 

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