FOCUS: INTERNAL COMMUNICATIONS - Fighting to take control of the future/Internal communicators can’t wait to get their hands on the new tools of their trade, such as e-mail and Intranets, but are finding their way blocked by the IT experts. Rebecc
20 Jun 1997 | by REBECCA DOWMAN
. The staple of internal communication evaluation is quantitive research, such as employee and management surveys, and qualitative research, such as focus groups. SDL s Michele Levy argues that one can also use ... research indicated that Microsoft s plethora of internal communications mechanisms - from quarterly ...

