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DIRECT MARKETING: THE RESEARCH GAP - Although direct mail has mushroomed in the past ten years

that there is no comprehensive, industry-wide, officially sanctioned research system in place as there is for other media ... within the direct marketing industry for a more foolproof system of research and a number of moves ... of 6,000. Backed by the fast-growing market research company, GfK, it is considering doubling its ...

DIRECT MARKETING: TEACHING TELEPHONE MANNERS - Jade Garrett discovers how companies can help their staff make the most of a vital first contact - a voice on the end of the telephone

telesales operators, according to research from the Henley Centre. In addition, operators should strive...Good manners, honesty, sincerity and friendliness are the crucial qualities consumers expect from telesales operators, according to research from the Henley Centre. In addition, operators should strive to sound natural - and not as if they are reading from a script. The Henley Centre ...

CAMPAIGN REPORT ON NEW MEDIA: Brand vehicle versus DM tool - Is the internet best used to increase brand recognition, or as a direct marketing tool to consumers? Karen Yates reports on two different responses to website technology

. It was also phenomenally successful as an awareness-raising tool. By the end of the championship, research ... web users. The research, drawn from around 500 users recruited from Sky s other sites, formed part ... about the Budweiser brand itself. Sky research showed that fans did not think the sponsorship a ...

DIRECT MARKETING: PERSONAL TOUCHES - Michele Martin assesses the latest methods used by planners to help creatives come up with mailshots and other forms of DM - all aimed at the increasingly discerning great British public

, Dr Tamsin Addison. At the same time, many have begun funding research programmes. A recent ... Marketing Research Consortium, for example, looked at whether sex affects the effectiveness of mailshots ...

DIRECT MARKETING: DM Agency Performance League - Despite some good individual results, operating profits are down throughout the industry, concludes this year’s WKS league table. Below, Robert Dwek examines the big issues facing direct marketing a

and financial services were also significantly up on previous years. More recent research from the Direct Mail ...

NEW MEDIA: Teletext tool to boost research

A new research tool allowing customers to be interviewed via their television screens launches...A new research tool allowing customers to be interviewed via their television screens launches this week, a technique which could significantly reduce the cost of traditional field research. Teletext Research is a joint initiative between Teletext on Channel 4 and research company, Vivid ...

Tesco customer numbers rocket

, with Morrisons ranking third, above Safeway, with pounds 23.44 per shopper. The research also discovered ...

CAMPAIGNDIRECT: WCJ brings new skills to UK management as it starts afresh - Eleanor Trickett finds out what the worldwide boss of WCJ, Jay Bingle, plans to do after recent ’churning’

company, Capital Consultancy and Research, was bought by WCJ s parent, Young s core area ...

MARKETING MIX: Pen portrait

. A member of the Appeal Council of the Psychiatry Research Trust, Diane is also an acclaimed after ...

POINT-OF-PURCHASE: 21st Century POP - Computer-based displays and interactive programmes are transforming point-of-purchase. David Murphy reports

function as a focus for data capture and market-research activity, Petty says. Data analysis ...

 

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