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The Social Experience Economy

connect networks of people around the research and purchase process. Two examples of brands ...

End of 'digital' road

. The almost total digitisation of commerce, content, media channels, customer service, R D, research ...

The art of serial brand arson

Schrage, a research fellow at the MIT Center for Digital Business observed the following in an interview ...

Confessions of an internet adman

greatly exaggerated. According to recent Forrester research, European teenagers (of all people) watch more ...

Not rules, but tools

is randomised experimentation, where researchers hone in on the impact of a particular variable. In one test ...

 

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