13 Dec 2012
| by Nick Stringer
agenda back by years, writes Nick Stringer, director of regulatory affairs, IAB....we access and use public services.
The collection, use and exchange of data has led to new ...
- will be worse off as a result.
Nick Stringer, director of regulatory affairs , IAB
...
07 Dec 2012
| by John Shewell
Wednesday's Autumn Statement from the Chancellor points to a protracted period of public spending...This means the focus has to be on delivering sustainable public services. Therefore, comms teams ...
, and inside and outside the organisation. Local public services need to go to where these networks ...
dialogue and understanding, and reaffirms the sector s relevance. Local public services are well placed ...
-selling toys. This is where public service really comes into its own. The Christmas and New Year party season ...
excellent value for money services. Puncture the lazy media central casting stereotype of the public sector ...
26 Oct 2012
| by Alex Aiken
the German Public Relations Society (DPRG) and the International
Controller Accounting Association (ICV...This is designed to allow public relations to fit seamlessly into a general management framework through vigorous evaluation. Their approach has involved universities, companies and PR practitioners across Central Europe and has wide support.
The question is whether this model has the potential ...
19 Oct 2012
| by Luke Blair
was formerly a news journalist. From a communications point of view, this trend tells us as much about public ...
' that it is more effective to make doctors your public spokespeople than your managers. This is of course ...
recent years that public audiences are more likely these days to see managers as "bureacrats" than ...
15 Oct 2012
| by John Shewell
. For local public services faced with trying to deliver value-for-money services while sustaining their reputation during these austere times this research could be welcome news. For a start, local public ...
. And at a time when local public services are about to start the process of budget consultations for the new ...
11 Oct 2012
| by John Woodcock
of further cuts to steady the parlous public finances. To have any hope of success in doing that, they must convince the public that the failure of that precise strategy during their first two years of office is a ...
incompetence. The public is unlikely to believe claims the Conservatives are governing in the interests ...
05 Oct 2012
| by Polly Cziok
, the sector has been on a mission to make the Great British Public appreciate their local authorities....charges. And having fleeced the Great British Public of their hard earned cash, what do we do ...
tweetathon last month was a fresh effort to illustrate to said British Public, the many and important roles ...
feel valued. At a time when staff morale is a serious issue for all local public services, exercises ...
01 Oct 2012
| by Alex Aiken
serve as the cue for public service PROs to redouble their efforts in bridging the digital divide....to think more clearly about cost-effective public relations. Part of the answer has to be digital, and how ...
% increase in customer satisfaction once they closed their public counters and boosted their online services ...
to the public. This in turn supports the reputation of the authority as a whole Fourth, beware of the Apple ...
27 Sep 2012
| by John Woodcock
in the party conference bubble.
But the public does not make adjustments for the context in which ...