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British Gas seeks public trust

09 Oct 2003 | by Mark Kleinman

fined by the regulator Ofgem. Concern intensified this year on the issue of customer-switching, which ...

PACKAGED POWER: Utilities providers are having to differentiate themselves by building broader brand values, reports Robert Gray

14 Aug 2003 | by Robert Gray

the domestic gas and electricity markets published by Ofgem in June suggested that competition is ...

Electricity group renames brands with 'Energy' tag

03 Jul 2003

South-West rather than expanding into other regions. The LE Group name was tarnished after Ofgem fined the ...

DIRECT BRIEFS: Npower calls on Ofgem to overhaul switching process

10 Apr 2003

Npower, the energy supplier, has called on industry regulator Ofgem to overhaul the customer

 

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