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Brands must do more to recognise the pitfalls of anti-social media

the same power as social-media platforms to wound instantly, nor the guaranteed reach. Unfortunately ... to the dark side of social media? There is no doubt that social media is making public debate more violent and aggressive, but should the industry be doing more to protect consumers? Cloaked in anonymity, social-media ...

Experiments to evaluation: social media gets serious

data (page 10) and how to play social-media validation (page 28) - thoughtfully commissioned ... crowed how it had finally persuaded a small FMCG client to sign off its first social-media campaign: a ... seen to use social media is no longer an objective for marketers, nor even their agency partners ...

Think BR: Social media and the price of doing well

Cares Wins speaks as part of Virgin Media's Our Digital Future campaign debating the future of connected...company that is being held to account by people using the power of social media. And while that's a ... and for the world. In the social media age, which is defined by radical transparency, the most successful ... of Virgin Media's Our Digital Future campaign ...

Think BR: The difficulties in developing social media metrics

Why are we still lacking decent social media metrics, asks Steve Richards, managing director...A lack of decent metrics is holding back the development of social media as a marketing channel ... at the social media measurement landscape - and we invited others, prominent in the field, along to an open ... the impact that social media has on a business. Here they are, in brief. If you want to read more, take a ...

Think BR: Leveraging the social media paradox

When trying to understand social media we need to think critically and be aware of contrary...and data and especially when we use it to understand social media. Numerous studies have tried to identify the value of a Facebook fan or the ROI that campaigns generate from social media, but most often ... and other media that users of a brand are more likely to notice and engage and that participation ...

Think BR: Collaboration is key to media evolution

for Media Evolution s The Conference , a two-day gathering of over 40 speakers and 900 attendees who were there to discuss, debate, and predict where the future of media and technology are headed. Media Evolution is a ... in the media and technology industries. This year s annual conference was organized around three key themes ...

Think BR: Achieving social media success

Despite people predicting the end of social media every time Facebook shares drop, social media...disappear in the future and new ones will emerge, but what we can't deny is that social media has changed the way we communicate. Social media enables brands to reach out to people and actively interact with them. However, with all the noise on social media, brands are finding it harder to stand out from ...

Think BR: Putting social media data in perspective

Social media data provides a snapshot of customers' lives but it doesn't give you the whole picture...The advent of social media and the rise of mobile and ubiquitous connectivity mean that today ... of understanding the consumer, social media has given rise to a whole new era of digital eavesdropping , opening ... and brand image. However, when it comes to driving conversion and ROI, social media is increasingly ...

Think BR: Is the notion of social media redundant?

think we can increasingly say the same about social media. Whether you re watching a video on YouTube ... and for those of us helping brands gain loyal customers. Why? Because the notion of social media as separate ... , if it s separate you need to give social media an 'owner and for brands this is fraught with difficulties ...

Think BR: The true value of social media

One of the largest challenges facing marketers today is determining the true value of social media...Most marketers agree that there is inherent value in social media, but today success metrics ... , and the old world of media mix models, attribution models and the like are no longer capable of giving ... . Yet, with social media, the effects are not nearly as easy to measure. There are definitely instances ...

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